More craziness at the Microsoft Store

I wanted to switch my Xbox One preorder of WatchDogs game to PC. Of course, you still cant make any changes to your orders without calling them up on the phone and talking to a real person. This guy that answers the phone, he first suggests that i keep the game and get a simulator for my PC. Um what!? Than he tries to transfer me to the Xbox team…so they can get my Xbox One downloadable version ordered. Finally i get it across to him that i don’t want the Xbox version. But than he cant even find the game on their store and asks me to find it for him.

Its all taken care of, just like my previous post about calling Microsoft. But when are they going to let us make changes to our orders? If you have the same prices and same shipping times as other major stores, why should i purchase from you guys if its going to be such a hassle to make changes?

out.

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